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Return Policy

Original sales receipt or order number must be provided for all returns. We accept returns for exchange or a refund 14 calendar days after delivery of the product or 30 days after delivery for orders placed on Google Express. At our sole discretion after 14 calendar days, we will offer an exchange or store credit only on items ordered from Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:

  • without showing signs of wear or damage in any way
  • within 14 calendar days of the delivery date
  • must not be a special order or a custom order
  • unless noted that it cannot be returned or has a different return policy time period other than that 14 days noted in that item's particular item description.
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us will qualify for store credit or a cash refund. Refunds are contingent upon inspection of item(s) once we receive it. There may be up to a 20% restocking fee for returned items that were ordered incorrectly unless the order was placed on Google Express. You must contact us within 14 days if you intend to return any item purchased on Items returned to us without contacting may not be refunded and the customer may be responsible for all shipping costs.